Privacy Policy

Scope

This policy covers personal data handled by PowerSave Advisory through our website, forms, email, phone, WhatsApp, and during delivery of our services.

Data We Collect

• Identity data, full name and company name
• Contact data, email, phone number, office address
• Business data, energy usage information, contract details, invoices, retailer plans
• Technical data, device type, browser, IP address, pages viewed, timestamps
• Communications, messages and files you send to us

Purposes of Use

• Respond to enquiries and provide quotes
• Deliver advisory, analysis, and procurement services
• Prepare proposals, reports, and submissions to retailers with your approval
• Manage accounts, billing, and collections
• Improve our site and services, diagnostics and analytics
• Comply with laws, audits, and requests from public agencies

Consent

We collect, use, and disclose personal data with your consent. You give consent when you submit a form, contact us, or engage our services. If you provide data of another person, you confirm you have authority to give that data and consent.

Withdrawal of Consent

You may withdraw consent at any time. This can affect our ability to provide services. We will explain the impact and process your request within a reasonable time.

Access and Correction

You may request access to your personal data and ask for corrections. Provide enough detail for us to locate the records. We will respond within a reasonable time. A fee may apply for access requests as allowed by law.

Accuracy

We make reasonable efforts to ensure personal data is accurate and complete. Tell us if your data changes.

Protection of Personal Data

We use reasonable security measures to protect personal data against loss, misuse, or unauthorized access. Measures include access controls, encryption in transit where appropriate, secure storage, and staff confidentiality obligations.

Retention

We keep personal data only as long as needed for the purposes stated in this policy, for legal or business reasons, or as required by law. When no longer needed, we delete or anonymize the data.

Disclosure to Third Parties

• Energy retailers and related vendors when needed to deliver services, with your approval
• IT and cloud providers that support our systems
• Professional advisers such as accountants or lawyers
• Public agencies where required by law

We require recipients to protect personal data and to use it only for the stated purpose.

Overseas Transfers

Some service providers or data centers may be located outside Singapore. We take steps to ensure a standard of protection that is comparable to the PDPA.

Cookies and Similar Technologies

We use cookies to run the site, remember preferences, and measure traffic.

• Strictly necessary cookies, required for core features
• Preference cookies, remember choices such as language
• Analytics cookies, help us understand site usage

You can control cookies in your browser. Blocking some cookies can affect site features.

Marketing Messages

We send marketing messages only with your opt-in. You can opt out at any time via the link in the message or by contacting us. Service and account messages will still be sent as needed.

Children's Data

Our services target business users. We do not knowingly collect personal data of children under 13. If you believe a child's data was sent to us, contact the DPO and we will act promptly.

Updates to this Policy

We may update this policy to stay aligned with laws and operations. The latest version appears on this page with the update date.

Contact the DPO

For requests on access, correction, withdrawal of consent, or questions about this policy, contact our Data Protection Officer at hello@powersaveadvisory.com.

For terms of service see our Terms & Conditions. Privacy in Singapore is governed by the PDPA.